Customer service

This is Mediterranean Bike Tours` Customer Service. Here we will solve your doubts.

Do you have doubts about the booking process or about the routes? We have prepared a section of the most frequently asked questions where we answer to all them.

If you don´t find your question in FAQ section, please fill the form and we will answer to you as soon as possible.

Mediterranean Bike Tours (MBT) is a trademark of RURALGIMIA COOP V, which is responsible for the processing of personal data of the User. RURALGIMIA COOP V informs the User that these data will be treated in accordance with the provisions of the regulations on personal data protection, the Regulation (EU) 2016/679 of April 27, 2016 (GDPR) and Ley Orgánica (ES) 15/1999 de 13 de diciembre (LOPD), so that the following treatment information can be provided: Purpose of treatment: maintain a business relationship and send communications about our products and services. Data conservation criteria: will be maintained when there is a mutual interest to maintain the purpose of the treatment. When it is not necessary for that purpose, the appropriate security measures will be eliminated to guarantee the pseudonymization of the data or the total destruction of the data. Data communication: The data will not be communicated to third parties, except legal obligation. Rights that assist the User: – Right to withdraw consent at any time – Right of access, rectification, portability and deletion of data and the limitation or opposition to its treatment. – Right to present a claim with the Autoridad de Control (agpd.es) if it considers that the treatment does not comply with current regulations. Contact information to exercise your rights: Address: RURALGIMIA COOP V. CL. FRANCISCO ARNAU, 1 46148 ALGIMIA DE ALFARA (VALENCIA) E-mail address: hello@mediterraneanbiketours.com To continue you must accept that you have read and agree with the previous clause.