FAQ

  1. Fill in the booking form with your reservation data.
  2. Click on “Check availability”. Your reservation will be added to the cart. If you want, you can continue booking other routes. When you finish, click on your shopping cart.
  3. Follow the indicated instructions and click on “Confirmation request”.
  4. A member of MBT will check if all services you are booking are available. Then a confirmation email will be sent to you.
  5. In that email we will provide you with a link to make the payment of 25% of the total. The remaining 75% to be paid on the day your activities start.

MTB and Trekking bikes. We also have e-scooters.

Yes, except the route Pedaleando el Mediterráneo, in which the bike can be our e-bike or your own bike.

Yes, except the route Pedaleando el Mediterráneo, in which the bike can be our e-bike or your own bike.

Yes, but only for the route Pedaleando el Mediterráneo

Yes, but only in the routes without lodging.

No. Our routes are self-guided. In case you want a guide, you have to hire this service.

The route package has been made with the necessary services, which are indicated in it. Then there are optional/extra services not included that must be hired.

Yes, but only in the route Pedaleando el Mediterráneo. The short distance routes, in 2 hours, 1 day or 2 days, don´t admit your own bikes because these routes are always with our e-bikes.

Yes, but only in the short distance routes. If you bring your own bicycle (only possible in the route Pedaleando el Mediterráneo) we don´t charge you for the bike rental.

If you want an extra service all you have to do is to hire it.

You can see a list of hotels and restaurants that are included in our routes on the partners page.

  • If the booking is cancelled before the 30 days prior to the arrival date, Mediterranean Bike Tours (MBT) will return the customer 50% of his booking.
  • If the booking is cancelled after 30 days prior to the arrival date, the total amount (100%) of the booking won´t be refunded to the customer.

Don´t worry, we will pick you up. We have an extra service that is hired for those cases.

It means the bicycle is 100% adapted to current regulations, it also has a first aid kit, a tools kit and, depending on the route, it has a GPS.

Civil liability and accidents.

Sí, hay que hacer un anticipo para todas las rutas. Para la ruta Pedaleando el Mediterráneo hay que hacer un anticipo y una fianza.
Anticipos – Art. 16 (Decreto 22/2012 de 27 de enero del Consell Regulador del turismo activo en la Comunidad Valenciana)
Yes, you have to make a down payment for all routes. For the route Pedaleando el Mediterráneo you have to make a down payment as well as a deposit: Advances – Art. 16 (Decreto 22/2012 de 27 de enero del Consell Regulador del turismo activo en la Comunidad Valenciana) “Active tourism companies may require from those who make a reservation an advance payment of the price as a signal, which should be understood on account of the amount resulting from the activities carried out. Such advance, unless agreed by a writing document, may not exceed 25% of the price of the activities to be carried out.”

Only in the route Pedaleando el Mediteráneo. At the end of the activity, if you give us back the equipment you hired for the activity in the same conditions we gave it to you, we will return you the deposit:

Deposit due to loss or damage of the equipment and material – Art. 19 (Decreto 22/2012 de 27 de enero del Consell Regulador del turismo activo en la Comunidad Valenciana)

“At the moment of formalizing a reservation and in order to respond to the loss or deterioration of the equipment and materials that could be attributed to the customer, due to an abnormal or negligent use of the same, companies may require customers a deposit an amount not exceeding two hundred Euros. At the end of the activities, the deposit will be returned to the client, after the deductions that may be applicable.”

It is a payment in advance that is paid when the activity is booked. In this case, the advance is not returned at the end of the activity.

It´s a deposit that is made as a guarantee that the equipment you will use to do the route/activity is delivered in perfect conditions. In that case, we return it to you.

We will charge you the full amount of the rental.